Use this article when you need to update or remove an employee’s time clock credentials that are managed in the web application. Edit or delete proximity cards and PINs when a card is lost or reassigned, when an employee forgets their PIN, or when an employee no longer needs access to the time clock.
Prerequisites
You have access to the WorkEasy web application.
You have permission to view and edit Employees and their credentials.

Open the employee’s credentials
In the left navigation of the WorkEasy web application, click Employees > Employee List.
Select the applicable employee from the list.
Go to the Credentials tab.
Edit or delete a proximity card
On the Credentials tab, make sure the proximity card option is selected on the credential bar.
Click the ellipsis (...) next to the card credentials.
Choose one of the available options, such as:
Edit to update the card that is assigned to the employee, if available in your environment.
Delete to remove the card from the employee’s profile.
Confirm the change if prompted.
After you delete a proximity card, the employee will no longer be able to clock in or out using that card.
Edit or delete a PIN
On the Credentials tab, select the PIN option on the credential bar.
Click the ellipsis (...) next to the PIN credentials.
Choose one of the following:
Edit to enter and save a new PIN for the employee.
Delete to remove the PIN from the employee’s profile.
Confirm the change if prompted.
After you update or delete the PIN, the employee’s ability to clock in and out using a PIN will change accordingly.
If you need to add new credentials instead, see the articles on enrolling proximity cards and PINs.
You’re all set! 🙂👍
If you have questions, please call us at (888) 783-1493, email support@workeasysoftware.com, or submit a ticket.