Set Up Notification Preferences

  • Published on Aug 20, 2025
  • 2 minute(s) read
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Use notification preferences to choose which events trigger alerts and how you receive them. You can send notifications by email, in the web app, and in the mobile app, and you can set quiet hours with Do not disturb.

Open notification preferences

  1. Go to Global Settings > Notification Preferences.

  2. Click the three dots > Add.

   

Add a notification preference

  1. Open the Notification dropdown and choose the event you want to receive.

  2. Set Enabled to Yes to turn it on.

  3. Under Carrier, select one or more delivery methods: Email, Web App, Mobile App.

  4. Optional: Set to Do not disturb and choose a From and To time window to pause alerts.

  5. Click Save.

Fields explained

  • Notification: The event that triggers the alert.

  • Enabled: Yes turns the alert on. No keeps the setup saved but inactive.

  • Carrier: Delivery methods. Select one or more.

  • Do not disturb: Choose a time window to pause alerts. The alert remains active and will resume after the window ends.

Edit or remove a preference

  • To edit, select the row, and choose Edit.

  • To remove a setting, click Archive.

Notification types by category

Use these summaries to decide what to enable. Names match what you see in the picker.

Scheduling and shifts

  • Updated Schedule

  • Updated Schedule with Confirmation

  • Employee shift confirmation

  • Employee shift acknowledgement

  • Shift Change

  • Shift Cancelled

  • Shift Pending To Publish Detailed

  • Shift Pending To Publish Summarized

  • Notice Multiple Shifts

  • Notice Multiple Shift With Confirmation

  • Notice On Call Shift

  • Notice Converted To On Site

Open shift and staffing

  • Open Shift Canceled

  • Open Shift Modified

  • Open Shift Filled Detailed

  • Open Shift Filled Summarized

  • Open Shift Unfilled Detailed

  • Open Shift Unfilled Summarized

  • Critical Open Shift Filled

  • Critical Open Shift Filled Summarized

  • Critical Open Shift Unfilled Detailed

  • Critical Open Shift Unfilled Summarized

  • Staffing Filled Detailed

  • Staffing Filled Summarized

  • Staffing Unfilled Detailed

  • Staffing Unfilled Summarized

  • Notice Multiple Open Shift

  • Notice Employee Not Chosen

Swaps and drops

  • Request Approval Employee Swap

  • Drop Off Shift Approved

  • Drop Off Shift Denied

  • Employee no Found

Clocking and breaks

  • Clock In Notification

  • Clock Out Notification

  • Approaching Overtime

  • Approaching overtime daily

  • Forgot to clock IN after shift started

  • Forgot to clock OUT after shift ended

  • Forgot to clock IN after shift started

  • Forgot to clock OUT after shift ended

  • Manager Reminder Scheduled Break

  • Employee Reminder Scheduled Break

  • Manager Forgot Start Break Based on Worked Hours

  • Employee Forgot Start Break Based on Worked Hours

  • Manager Forgot End Break Based on Worked Hours

  • Employee Forgot End Break Based on Worked Hours

Timesheets and approvals

  • Request Approval Timesheet

  • Employee Reminder Approval Timesheet

  • Manager Reminder Approval Timesheet

  • Pay Period End Arriving (Employee)

  • Compensation review required

Time off

  • Time Off Request Approved Notification

  • Time Off Request Deny Notification

  • Time Off Request Cancelled

  • Time Off Cancel Request Denied

  • Time Off Policy Conflict Notification

Training and enrollment

  • Employee Training Reminder

  • Employee Training Cancel Notification

  • EmployeeTrainingNotification

  • EmployeeTrainingEvalNotification

  • Employee Enrollment Notification

  • Employee Enrollment Cancel Notification

Benefits

  • Notify Employee Benefits Available

  • Notify Employee Benefits Added

  • Notify Employee Benefits Removed

Documents and signatures

  • Employee Document Request Notification

  • Remember Document Request Notification

  • Employee Document Share Notification

  • Company Document Share Notification

  • EmployeeDocToSignNotification

  • ManagerDocToSignNotification

  • Custom Field Expiration Notification (Employee)

Surveys and enrollment

  • Questionnaire Notification

  • Selfie enrollment

Storage and system

  • Storage Limit Approaching Notification

  • Storage Limit Reached Notification

  • Global

Role-based suggestions

  • Managers: Updated Schedule, Shift Change, Open Shift Filled/Unfilled, Staffing, Request Approval Timesheet, Document Request, Storage Limit.

  • Employees: Employee shift confirmation, Training Reminder, Pay Period End Arriving, Time Off Request status, Clock In and Clock Out reminders.

  • HR or admins: Benefits Available/Added/Removed, Document Request and DocToSign, Storage Limit Approaching/Reached.

If you have questions, call (888) 783-1493, email [email protected], or submit a ticket.

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