Device Requirements for the Kiosk App

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The WorkEasy Kiosk App runs on iPad and Android tablets and is designed for shared, on-premise time tracking in shift-driven environments. This article lists the minimum and recommended device requirements so the Kiosk App runs reliably.

If you have not yet set up a kiosk, start with the following articles:

  • Install the WorkEasy Kiosk App

  • Create a Kiosk in WorkEasy

  • Activate a Kiosk on a Tablet

Supported devices

Note: Phones are not supported. The Kiosk App is designed for shared tablet use.

iPad (iPadOS)

  • Minimum OS: iPadOS 13.4 or higher

  • Supported models: iPad, iPad Air, iPad Pro, iPad mini

  • Recommended screen size: 9 inches or larger

  • Recommended RAM: 2 GB or more

Android tablets

  • Minimum OS: Android 7.0 or higher

  • Supported models: Android tablets that meet the OS, screen size, and RAM requirements

  • Recommended screen size: 9 inches or larger

  • Recommended RAM: 2 GB or more

Network requirements

The Kiosk App requires an active internet connection at all times on Wi-Fi or a mobile network (LTE/5G).

Minimum internet reliability requirements:

  • Stable connection with minimal dropouts

  • Recommended upload and download speeds: 5 Mbps or higher

  • Avoid networks that require frequent re-authentication

The Kiosk App does not allow offline punching. Punches are not queued or stored locally when the device is offline.

Storage requirements

Maintain at least 500 MB of available storage for app data, punch logs, cached employee profiles, and photo storage. Keep this space available over time to prevent performance issues.

Camera requirements

Device Requirements for the Kiosk App (Revised)

Revision note: this replaces the Camera requirements section below. The rest of the article is unchanged. The current published article states facial recognition is "planned for a future release." Selfie Enrollment is live in Global Settings > Devices today, so this section has been corrected and expanded. Confirm with product/engineering whether Selfie Enrollment is meant to be customer-visible yet before publishing this revision.

Camera requirements

The Kiosk App uses the tablet's built-in camera to take photos when employees clock in and out. Photos support punch auditing and help reduce buddy punching by enabling manual review.

Facial recognition is available through Selfie Enrollment. Once an employee is enrolled, the kiosk can verify their identity using the camera at clock in and clock out, in addition to or instead of standard photo capture.

Set up Selfie Enrollment

  1. Go to Global Settings > Devices > Selfie Enrollment.

  2. Find the employee in the list. Confirm their Invite Email or Invite Mobile Number is correct.

  3. Select Send Invitation next to the employee's name.

  4. The employee's Enroll Status updates from Not Enrolled to Pending once the invitation is sent.

[Insert image: selfie-enrollment-header.jpg — Selfie Enrollments page showing the Send Invitation button and enrollment status columns]

Enrollment statuses

Status

Description

Not Enrolled

No invitation has been sent, or the employee has not completed enrollment.

Not Sent

An invitation has not yet been sent to this employee.

Pending

An invitation was sent and the employee has not yet completed enrollment.

Enrolled

The employee has completed enrollment and can be recognized at the kiosk.

Expired

The invitation was not completed in time and needs to be resent.

Power requirements

  • Keep the tablet connected to a reliable power source.

  • Use surge protection in busy or industrial areas.

  • Do not rely on battery power alone. Low battery can reduce performance and increase the risk of kiosk downtime.

Device configuration guidelines

To support reliable kiosk use:

  • Disable auto-sleep or extend the sleep duration.

  • Set screen brightness to a level that supports consistent visibility.

  • Keep the front camera clean and unobstructed.

  • Avoid cases or screen protectors that block the camera or create reflections.

  • Keep the operating system updated to the latest stable version supported by the device.

Security requirements

These practices help prevent unauthorized use and reduce kiosk downtime:

  • Use a dedicated kiosk device when possible.

  • Place the tablet in a safe, monitored location.

  • Use a locking enclosure.

  • Limit access to the Kiosk App using one of the following options.

  • Use Guided Access (iPad).

  • Use App pinning (Android).
     

  • Tablet Setup Best Practices for the Kiosk App

  • Install the WorkEasy Kiosk App

  • Create a Kiosk in WorkEasy

  • Activate a Kiosk on a Tablet

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