Frequently asked questions involving management privileges.
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Navigation Table: |
How to view inactive/terminated employees
1. Click 
Employees in the Left Nav to expand the options and select Employee List
2. Click 
to open the Advanced Filter
3. Under the Status field, select Inactive and/or Terminated and click 
* Only Inactive or Terminated employees will populate the list.
Changing an employee's email address
If the email was entered incorrectly and is still pending, click here.
1. Select HR Data Management from the product menu
- If HR Data Management is not applicable, view under Time and Attendance
2. Click 
System Security in the Left Nav to expand the options and select System Users
3. Look for the incorrect Email Address and select it from the System Users list
4. Click 
, select Archive 
and click 
to confirm
5. Select Employee Portal Users from the System Security options in the Left Nav
6. Select the employee from the Employee Portal Users list
7. Select the icon and Click 
Add User
8. Enter the employee's Email Address
9. Click 
to update the Email Address
If the email was entered incorrectly or is still pending, the email can be edited.
1. Select HR Data Management from the product menu
- If HR Data Management is not applicable, view under Time and Attendance
2. Click System Security in the Left Nav to expand the options and select System Users
3. Look for the incorrect Email Address and select it from the System Users list
4. Click , and select Edit User
5. Edit the pending email to the correct one, then click 
to update the Email Address
How to send a Password Reset Email to an employee
1. Select HR Data Management from the product menu
- If HR Data Management is not applicable, view under Time and Attendance
2. Click System Security in the Left Nav to expand the options and select Employee Portal Users
3. Select the employee to send the Password Reset Email. Click the icon and 
Send Password Reset.
4. Once confirmed an email will be sent to that employee's registered email address
.
How to change a Location's Time Zone
The time zone assigned to a location cannot be changed once added. To edit the Time Zone assigned to a location, the location must be archived and re-added with the correct time zone. To do so, follow the instructions below:
1. Select HR Data Management from the product menu
- If HR Data Management is not applicable, view under Time and Attendance
2. Click 
Groups in the Left Nav to expand the options and select Locations
3. Select the Location with the incorrect time zone from the Location List
If you wish to use the same location name, edit and save the name of the location before the next step
4. Click and select Archive 
to delete the location
5. Click and select Add 
6. Enter the Name, correct Time Zone, and select a Geofence (optional) for the new location
7. Click 
to add the Location
The location will need to be re-assigned to all applicable employees and/or time clocks
As an Account Holder, how do I Make Myself an Employee?
In the Workeasy Software web app, the Account Holder is added as an Administrator in the Management Levels part of the Initial Setup. Once assigned, the Administrator will be listed as a System User with Super Admin access. To add an Employee Portal User based on a System User, follow the instructions below.
1. Add yourself as an employee in the EWS web app
2. Select HR Data Management from the product menu
- If HR Data Management is not applicable, view under Time and Attendance
3. Click 
System Security in the Left Nav and select Employee Portal Users
4. Select yourself from the Employee Portal Users List
5. Click and select Link User 
6. Enter your email (email assigned to the Account Holder)
6. Click
7. Log out and log back in
* My Portal will appear at the top of the Left Nav, indicating that you are now logged in as an employee
