Use these instructions to install an activated Nano SIM card in the Xenio P3000 and enable 4G LTE mobile data. For full device setup, see the Xenio P3000 Installation Guide.
Note: For 4G LTE setup, the customer must provide an activated physical Nano SIM card. The Xenio P3000 does not support Standard SIM, Micro SIM, or eSIM. Confirm carrier activation and cellular coverage at the installation location before deployment.
Obtain the device IMEI
If your data plan provider requires the device IMEI, follow these steps to locate it.
On the device, tap the menu icon (☰).
Choose an authentication method to verify that you are the device administrator.
Tap About Device.
Locate the IMEI number below App Version.
Install the SIM card
Power off the device completely.
Remove the five screws securing the battery cover.
Lift the cover straight up. Do not pry the cover.
Lift the battery and disconnect it, if necessary.
Locate the SIM slot beside the battery. Slide the SIM latch to the right to release it, then pull it out.
Insert the Nano SIM card and make sure the notch is aligned correctly.
Reverse the steps to close the device. Tighten the screws evenly to maintain the IP66 seal.
Activate mobile data
Power on the device.
The device connects to mobile data automatically when it does not detect a Wi-Fi or Ethernet connection.
If the device does not connect to mobile data, go to the Menu screen and tap Connections.
If necessary, disable Wi-Fi and Ethernet to test the mobile data connection.
Tap Data and verify that Mobile data is set to On.
