If you need to prevent users from selecting more than one value in a group structure dropdown, you can disable the Multiple Selection option for that group. This is typically used in configurations where a single selection is required for accurate reporting, workflows, or downstream integrations.
To turn off multiple selection:
Navigate to Global Settings > Platform Settings > Group Structure.
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Select the applicable group, then click the ellipsis (three dots) and choose Group Structure.
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Click the applicable group again, then click the ellipsis (three dots) and choose Edit.
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Clear the checkbox labeled Multiple Selection and click Save.
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If you need help, call (888) 783-1493, email support@workeasysoftware.com, or submit a ticket.