Factory resetting your time clock device erases all local configurations and employee data, returning it to its original out-of-box state. This action permanently erases all configurations and employee data on the device and cannot be undone. Confirm the data is no longer needed, or has already been backed up or synced elsewhere, before continuing.
From the home screen, tap the menu icon (☰) in the top-left corner.
On the Menu screen, tap About Device.
On the About Device screen, tap Tools.
A confirmation message appears: "All configurations and employee data will be erased. Would you like to continue?" Tap Yes to proceed, or Cancel to back out without making changes.
The device begins the reset process and displays Complete Testing at the top of the screen. Leave the device powered on and undisturbed until this finishes.
Once the reset finishes, the device restarts and displays the WorkEasy Software welcome screen. Tap Get Started to begin setup as if the device were brand new.
Need help?
Call (888) 783-1493, email support@workeasysoftware.com, or submit a ticket