Enable and manage 2FA (two-factor authentication)

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Two-factor authentication (2FA) adds an extra layer of security to your WorkEasy Software account by requiring both a password and a secondary verification method. This ensures your account remains protected even if your password is compromised. WorkEasy Software supports verification through an authenticator app and email codes, giving you flexibility and stronger protection against unauthorized access.

Enable two-factor authentication

  1. Navigate to Global Settings > User Access > Two-Factor Authentication.

  2. Review the information and click Enable Two-Factor Authentication.

  3. In the Configuration window, set the Effective Start date and time, and confirm your Time zone.

  4. Select your verification methods (e.g., Authenticator App, Email).

  5. Choose your Audience (e.g., Everyone).

  6. Click Enable Setting to activate.

Update or disable two-factor authentication

  1. Return to Global Settings > User Access > Two-Factor Authentication.

  2. In the Configuration window, make adjustments as needed:

    • Change verification methods.

    • Update effective date or time zone.

    • Modify the audience.

  3. Click Update Setting to save changes.

  4. To turn off 2FA entirely, click Disable Two-Step Verification.