Download Employee Punches Using a USB Flash Drive

Overview

Use this procedure to manually download employee punch data from a time clock when the device is offline or cannot sync data automatically.

Prerequisites

• The time clock is running app version 1.2.5 or higher.

• A compatible USB flash drive is available.

• You can authenticate on the time clock using PIN, badge, biometric, or another enabled method.

Verify the time clock app version

1. Press Menu on the time clock.

2. Authenticate.

3. Select About device.

4. Locate App version.

5. Confirm the version is 1.2.5 or higher.

If the app version is lower than 1.2.5, update the device before continuing.

Download punch data to a USB flash drive

1. Insert a USB flash drive into the USB port on the back of the time clock.
   

2. Press Menu.
   

3. Authenticate.

4. Select About device.
   

5. Select the Tools tab.
   

6. Select Export to USB.
   

7. Select the punch data type to download.
   

• All – Downloads all punch data currently stored on the time clock.

• Only New – Downloads only punch data that has not yet been synced to the software.

8. The selected punch data is written automatically to the USB flash drive.
   

Access the downloaded punch data

1. Remove the USB flash drive from the time clock.

2. Insert the USB flash drive into a computer.

3. Open the USB drive contents.

4. Locate the downloaded punch file.

Punch file types

• WE_All_Punches: Downloads all punch data currently stored on the time clock.

• WE_New_Punches: Downloads only punch data that has not yet been synced to the software.

Tips and best practices

• Use Only New downloads to avoid duplicate punch records.

• Use USB flash drives dedicated to time clock data.

• Safely eject the USB flash drive after each use.

• Verify downloaded data if the time clock was offline for an extended period.

FAQs and troubleshooting

You're all set! 😊

If you have questions, please call us at (888) 783-1493, email support@workeasysoftware.com, or submit a ticket.