Questionnaire
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      1. Knowledge Base
      2. Platform Configurations
      3. Questionnaire

      How to Add a Questionnaire

      How to add a questionnaire for employees to submit a response upon clocking in/out

      To access this feature, the Questionnaire module must be added to your license.

      The User Selection Clock In/Out Type must be selected in the Reporting Hours rule assigned to employees to see the Questionnaire when clocking in/out.

      What is the Questionnaire?

      The Questionnaire is a feature that displays prompts used to collect feedback from employees upon clocking in/out or transferring jobs. 



      To add a questionnaire, follow the steps below: 

      1. Click    to open the Global Settings


       

      2. Click Questionnaire and select Questionnaires



      3. Click      and select Add   


      4. Enter a Title



      5. Click on  


      6. Enter a question or prompt to be displayed



      7. Select an Answer Type and configure the related options



      8. Click    and repeat for as many questions as necessary 

      * Once saved, questions will populate in the    list

      and under Questionnaire > Questions in the Global Settings. 

      Configuration


      Setting Description
      Where should this questionnaire be asked?
      • Time Clock

      • Web

      • Mobile

      • Kiosk 
      When should this questionnaire be asked?
      •  Always

        • The questionnaire is prompted by any clock operation including:

          • Clock In
          • Clock Out
          • Start Break
          • End Break
          • Job Transfer
      • At Clock In

        • The questionnaire is prompted only when Clock In is selected.

      • At Clock Out
        • The questionnaire is prompted only when Clock Out is selected.
      • At Start Break
        • The questionnaire is prompted only when Start Break is selected.
      • At End Break
        • The questionnaire is prompted only when End Break is selected.
      • At Job Transfer
        • The questionnaire is prompted only when Job Transfer is selected.
      Show Once

      If selected, the questionnaire will only show once.
      Show Always

      If selected, the questionnaire will always be prompted until the specified end date. 

      * If no selection is made, "Always" will be enabled by default.
      Schedule questionnaire end date Specify an end date
      Who is asked these questions?

      Assign the questionnaire to: 

      All Employees - Assign to the whole Company

      Groups - Assign to individual Groups

      Employees - Assign to individual Employees

       

      9. Click 


      * The questionnaire will appear in the Questionnaires List as a draft



      10. Click      and select Publish   


      * The questionnaire will be assigned to the selected devices. 


       

      Results from the Questionnaire are displayed in the Questionnaire Reports.