Employees can request shift swaps or drops directly from their schedule when these options are enabled.
Request a shift swap
Go to My portal > Schedules.
Hover over the shift and click the swap icon.
Review the Available shifts list to see eligible shifts.
Review the Available employees list to donate or give away your shift.
If no eligible options are available, the system displays No results found.
Select a shift or employee, then click Select.
Request a shift drop
Hover over the shift and click the drop icon.
Confirm the request.
The shift displays a pending indicator until the request is approved.
When approved, a notification appears at the top of the screen.
