Time zones in WorkEasy are linked to specific locations. When you create a location, the selected time zone becomes attached to it. Similarly, when adding employees, clocks, departments, or positions, they inherit the time zone of the associated location.
If you need to change a location’s time zone, you must first detach all employees, clocks, departments, and positions from that location. Without this step, the system will not allow you to update the time zone. This guide outlines the necessary steps to change a location’s time zone in WorkEasy successfully.
When you create a location (Global Settings > Platform Settings > Group Values > Locations > Location > Add), you need to select a Time Zone, which then becomes attached to that location.
When adding employees, clocks, departments, or positions to WorkEasy, you need to select a location. The Time Zone for that location becomes attached to the employees, clocks, departments, or positions.
To change a location’s time zone, you must first select another location for employees, clocks, departments, and positions to detach them from that location that has the time zone that you want to change. Failing to detach employees, clocks, departments, and positions from the location whose time zone you want to change prevents you from making this change.
If you have questions, please call us at (888) 783-1493, email [email protected], or submit a ticket
FAQ
How do I change a time zone for a location?
To change a time zone for a location, you must first detach employees, clocks, departments, and positions from that location.
What steps are involved in creating a new location?
When creating a new location, go to Global Settings > Platform Settings > Group Values > Locations > Location > Add, and select a Time Zone for that location.
What happens when I add employees or departments to WorkEasy?
When adding employees, clocks, departments, or positions, you need to select a location, which attaches the Time Zone of that location to them.
Is it necessary to detach items before changing a time zone?
Yes, failing to detach employees, clocks, departments, and positions from the location whose time zone you want to change will prevent you from making that change.
Who can I contact for support regarding time zone changes?
For support, you can call (888) 783-1493, email [email protected], or submit a ticket.