System Users represent the list of email addresses that have access to the software. These users can access administrative settings and system information without participating in employee time activities such as clocking in or out. System Users may or may not be linked to an employee record.
Employee Portal Users, by contrast, always represent employees that exist in the Employee List. An Employee Portal User links an employee record to an email address so the employee can sign in to the software. That email address may already exist as a System User or may be newly added during setup.
Typical System Users include payroll specialists, administrators, and managers who require configuration or reporting access. When a System User email is later associated with an employee, that same email can be linked to create an Employee Portal User.
Before you begin
Ensure you have administrative access to User Access and System Users.
Add a system user
In the left navigation, select User Access, then select System Users.
Select Add User.
Enter the required user details.
Email address.
Preferred name.
Select Super Admin if the user requires full system access.
Select a Security Group if applicable.
Select the user’s language and region.
Select Save to add the user.
What happens next
The system generates an automated email invitation for the user, providing guidance on how to activate their account.
Once they finalize their registration, the account status will shift from pending to active.