Smart Clocking: Streamlining Time Tracking for Employees

Overview 

Smart Clocking simplifies the clocking process by showing employees only the relevant options based on their last action. This reduces confusion, minimizes errors, and ensures a smoother, more intuitive experience. Employees can also easily correct missed punches by selecting the next appropriate action.

This feature is automatically enabled for users with the User Selection clocking type, making it available across time clocks, web, mobile apps, and kiosks.

Key Benefits of Smart Clocking

• Streamlined Experience 
  Employees see only the buttons relevant to their last action, reducing confusion and minimizing errors.
• Easy Missed Punch Resolution 
  After a missed punch, employees can quickly choose the next step, keeping workflows uninterrupted.
• Improved Timesheet Accuracy 
  By guiding employees through the correct actions, Smart Clocking reduces manual corrections and ensures accurate time entries.

How It Works

Clocking Scenarios

• No Previous Punch 
  Employees will see the Clock In button. If they missed clocking in, they can click Missed a Punch? and select Start Break, Clock Out, or Transfer.
  
  
• Last Punch Was Clock In 
  Options include Clock Out, Start Break, or Transfer. If they missed starting a break, they can click Missed a Punch? and choose Clock In again or cancel.
  
• Last Punch Was Clock Out 
  Only the Clock In button will appear. If they missed clocking out, they can click Missed a Punch? and select Start Break, Clock Out, or Transfer.
  
• Last Punch Was Start Break 
  Employees will see End Break. If they missed ending the break, they can click Missed a Punch? and select Clock Out, Start Break, or Transfer.
  

Enabling Smart Clocking 

Smart Clocking is automatically enabled for customers using the User Selection clocking type. To ensure proper functionality:

• Ensure Online Features Are Enabled: The time clock must be online with Online Features turned on.
• Offline Mode: If Online Features are turned off, employees will see all clocking options, returning to the standard experience.
• Update Time Clocks for Smart Clocking: To ensure the smart clocking feature works smoothly, please update your time clocks to the latest version. Our friendly support team is available to assist with the update. If the clocks aren’t updated, only employees using Mobile, Web, or Kiosk will have access to the new smart clocking experience. We want everyone to enjoy the benefits, so feel free to reach out!

Disabling Smart Clocking 

If you prefer the previous clocking experience, you can disable Smart Clocking by:

1. Navigating to the Reporting Hours settings.
2. Enabling the Disable Smart Clocking option (available only for the User Selection clocking type).

This will not affect users with the Quick Punch clocking type.

Missed Punches 

Smart Clocking doesn’t allow employees to manually enter times for missed punches. Instead, they can select the next appropriate action:

• Clock Out
• Start Break
• Transfer

If precise adjustments are needed, managers can manually update the time entries in the timesheet.

FAQs

• What happens if the clock is offline? 
  Employees will see all clocking buttons, returning to the standard experience.

• Does Smart Clocking work on mobile apps and kiosks? 
  Yes, Smart Clocking provides a guided experience across time clocks, the web, mobile apps, and kiosks.

• Can Smart Clocking handle workflows with Breaks or Jobs? 
  Yes, Smart Clocking supports scenarios involving Breaks, Jobs, and Questionnaires.

• What if I need to enter the exact time for a missed punch? 
  Smart Clocking doesn’t allow manual time entry for missed punches. Please contact your manager to make manual adjustments in the timesheet.