My Portal FAQ

How do I reset my web app password?

1. Go to the Web App.
2. Click Forgot Password.
   
   
3. Enter the assigned email address and click Reset Password.
   
4. Check your email.
5. Click the link to reset the password.
6. Enter a new password following the requirements and click Change.

How do I change my web app password?

1. Click the dropdown arrow next to your initials in the top-right to expand the options.
2. Click Change password.
   
3. Enter the old and new passwords and click Change.
   

How do I change my mobile app password?

1. On your WorkEasy mobile app, Tap Forgot password?
   
2. Enter your account email and tap Reset Password.
   
   
   
3. You'll receive an email to reset your password.

How to Request Time Off

1. Log in to the Web App and click My Portal > Time Off > Request Time Off.
   
   
2. Enter the request details: time-off type, duration, and from-to dates. The hours and dates populate. The red X allows you to remove and add hours before submitting your request. To add the hours back, click the blue arrow. You can also add comments under Employee Comments.
3. Click Submit Request.
   
   

Once the request has been submitted, an admin or manager will receive an approval request. The request status will show as pending until it's approved or denied. While it's pending, you can cancel the request by clicking the cancel icon.

How to Leave a Comment on a Punch

You have the option to leave a comment before clocking in or out.

You also have the option to leave a comment on your timesheet.