Exceptions

Managing Employee Time and Attendance Exceptions

Exceptions occur when an employee's actions deviate from the standard work schedule or policies, such as arriving late, leaving early, missing punches, or taking irregular breaks. These deviations highlight non-compliance with time and attendance rules and often require corrective action.

Common examples of exceptions include:

  • Late arrivals: Arriving after the scheduled start time.
  • Early departures: Leaving before the scheduled end time.
  • Unplanned absences: Missing a shift without prior notice.
  • Missing clock-ins or clock-outs: Forgetting to clock in or out.
  • Break-related issues: Taking longer or shorter breaks than allowed.

Tracking and managing exceptions ensures compliance with work schedules, labor laws, and company policies and is crucial for accurate payroll and benefits calculations.

Exceptions Overview 

The radio buttons Today, Pay Period, and Custom Dates allow us to view exceptions within a specified date range.

  • Today: Exceptions for the current day.
  • Pay Period: A date range within a past, present, or future pay period.
  • Custom Dates: A specific date range to view exceptions. 

Types of Exceptions

  • Arrived Late: The employee arrived after their scheduled start time.
  • Left Early: The employee left before their scheduled end time.
  • Unplanned Absence: The employee was scheduled to work but did not show up for their shift.
  • Missing Punch: The employee clocked in, but their subsequent punch is missing.
  • Long Break: The employee's break exceeded the preset duration.
  • No Break: The employee did not take the assigned break.
  • Short Break: The employee's break was shorter than the preset duration.

Additional Exceptions

  • Break Waivers: Any waiver related to breaks during the selected timeframe.
  • Break Attestations: Any attestation related to breaks during the selected timeframe.
  • Break Penalties: Any penalty incurred due to breaks during the selected timeframe.
  • Frozen Punches: When entries on a timesheet are rejected due to various issues, such as permission issues, time restrictions, missing information, or conflicts with the employee's status or system settings.

Filtering Exceptions

You can filter by types of exceptions, employee ID or name, employee status, employee type, full-time or part-time, groups, position, and any other custom fields.

Viewing Exceptions on the Manager Dashboard

Exceptions can also be viewed as a widget on the Dashboard for easier monitoring by clicking the gear icon, selecting the exceptions checkbox, clicking Apply, and clicking Save.