Employees

How to Update an Employee's Email Address

  1. Click User Access > Employee Portal Users > three dots > Unlink User.
    (Unlnking a user breaks the link between the old email address and user access.)
  2. Next, click Add User.
  3. Enter a new Email for that user. If you use the same email, it will not work.
  4. Select a Security Group and Language & Region. If applicable, select the Super Admin checkbox for this employee to have access to the software as an administrator.
  5. Click Save. An email is automatically sent to the employee to complete registration. 
     
  6. While on this screen, you can go back and edit the information entered by clicking Edit User. You can only change Preferred Name, Security Group, Language & Region, and Super Admin here, but you cannot change the email address. To do so, you will need to unlink the active user.

You're done! 🙂👍

If you have questions, please call us at (888) 783-1493, email support@workeasysoftware.com, or Submit a Ticket.