How to Access Frozen Punches

Frozen Punches refer to punches that have been blocked from an employee's timesheet due to specific restrictions.

Recovering Frozen Punches from the Dashboard

1. On the Dashboard, click Exceptions or the Frozen Punches widget.
2. Locate the employee with Frozen Punches and select the checkbox next to their name.
3. Click Recover.
4. Confirm by clicking Yes, Recover.

Recovering Frozen Punches from the employee’s Timesheet

1. Go to the employee's Timesheet and click on the employee's name.
2. Click the snowflake icon.
3. Select the checkbox for all Frozen Punches.
4. Click Recover.
5. Confirm by clicking Yes, Recover.
6. Once recovered, a message will display saying Punches Recovered. Click OK to proceed.

The recovered punches will now be pending approval.

You're done! 😊