---
title: "Reset or Move a Kiosk to Another Device"
slug: "reset-or-move-a-kiosk-to-another-device"
description: "Reset and activate your kiosk on a new tablet with WorkEasy. Learn when and how to reset for seamless device management and troubleshooting tips."
updated: 2026-10-02T14:21:50Z
published: 2026-10-02T14:21:50Z
canonical: "help.workeasysoftware.com/reset-or-move-a-kiosk-to-another-device"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.workeasysoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reset or Move a Kiosk to Another Device

A kiosk can be reset and moved to another tablet when a device is replaced, reassigned, or decommissioned. Resetting a kiosk disconnects it from the current device and returns it to a **Pending activation** state.

Resetting a kiosk immediately stops clocking on the currently connected tablet.

## Before you begin

- You have administrator access to WorkEasy.
- You know which kiosk is currently active.
- You have access to the tablet that will be activated next.

## When to reset a kiosk

- The tablet is replaced or upgraded.
- The kiosk is moved to a different physical location.
- The kiosk was activated on the wrong device.

## Reset a kiosk

1. Log in to WorkEasy.
2. Navigate to **Time and Attendance** > **Kiosks**.
3. Select the kiosk with a status of **Active**.
4. Open the ellipsis menu.
5. Select **Reset**. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image-EKHY7JYU.png?sv=2026-02-06&spr=https&st=2026-11-01T14%3A52%3A37Z&se=2026-11-01T15%3A52%3A37Z&sr=c&sp=r&sig=8lmkDu9tK1nJUcrYtcfz%2FNyDbnBxIXS9QJsKdLN2vyA%3D)

After the reset:

- The kiosk disconnects from the current tablet.
- The kiosk status changes to **Pending activation**. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image-VCGGV473.png?sv=2026-02-06&spr=https&st=2026-11-01T14%3A52%3A37Z&se=2026-11-01T15%3A52%3A37Z&sr=c&sp=r&sig=8lmkDu9tK1nJUcrYtcfz%2FNyDbnBxIXS9QJsKdLN2vyA%3D)
- The activation code remains unchanged.

## Activate the kiosk on a new tablet

1. Open the WorkEasy Kiosk App on the new tablet.
2. Enter the **Company Code**.
3. Enter the existing **Activation Code**.
4. Select **Activate**. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image-P7VTWIGU.png?sv=2026-02-06&spr=https&st=2026-11-01T14%3A52%3A37Z&se=2026-11-01T15%3A52%3A37Z&sr=c&sp=r&sig=8lmkDu9tK1nJUcrYtcfz%2FNyDbnBxIXS9QJsKdLN2vyA%3D)
5. The kiosk status updates to **Active** and is linked to the new device. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image-SZAVSAIL.png?sv=2026-02-06&spr=https&st=2026-11-01T14%3A52%3A37Z&se=2026-11-01T15%3A52%3A37Z&sr=c&sp=r&sig=8lmkDu9tK1nJUcrYtcfz%2FNyDbnBxIXS9QJsKdLN2vyA%3D)

## Troubleshooting

### Reset option not available

The kiosk must have a status of **Active** to be reset.

### Activation code fails after reset

- Confirm the kiosk status is **Pending activation**.
- Confirm the **Company Code** is correct.
- Confirm the correct **Activation Code** is used.

## Related articles

- Activate a Kiosk on a Tablet
- Create a Kiosk in WorkEasy
- Tablet Setup Best Practices for the Kiosk App
- Configure Kiosk Settings