---
title: "Get Started with the Redesigned Mobile App for Employees"
slug: "get-started-with-the-mobile-app"
tags: ["Employee Account", "Home Screen", "WorkEasy App"]
updated: 2026-10-02T14:21:50Z
published: 2026-10-02T14:21:50Z
canonical: "help.workeasysoftware.com/get-started-with-the-mobile-app"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.workeasysoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Started with the Redesigned Mobile App for Employees

Use this article to update or download the app, sign in, complete required prompts, and get familiar with the home screen.

## Before you begin

- You need an active WorkEasy employee account.
- You need your WorkEasy username and password.
- You must update the app to access the new employee experience.

## Download or update the app

1. Open the **App Store** or **Google Play Store** on your mobile device.
2. Search for **WorkEasy** or **WorkEasy.team**.
3. Tap **Update** if the app is already installed, or tap **Install** to download it.
4. Open the app when the update or installation is complete.

[![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image-C3XBFUYW.png?sv=2026-02-06&spr=https&st=2026-11-01T11%3A45%3A59Z&se=2026-11-01T12%3A45%3A59Z&sr=c&sp=r&sig=24Ix%2FvtIsmPbSwZCL9ghKdwldwD5mV2e8gXqZUZvazQ%3D)](https://play.google.com/store/apps?hl=en-us)

[![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image-40YQIGZD.png?sv=2026-02-06&spr=https&st=2026-11-01T11%3A45%3A59Z&se=2026-11-01T12%3A45%3A59Z&sr=c&sp=r&sig=24Ix%2FvtIsmPbSwZCL9ghKdwldwD5mV2e8gXqZUZvazQ%3D)](https://apps.apple.com/us/iphone/)

## Sign in

1. Open the WorkEasy mobile app.
2. Enter your **username** and **password**.
3. Tap **Sign In**.

![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image-AIKLXKY9.png?sv=2026-02-06&spr=https&st=2026-11-01T11%3A45%3A59Z&se=2026-11-01T12%3A45%3A59Z&sr=c&sp=r&sig=24Ix%2FvtIsmPbSwZCL9ghKdwldwD5mV2e8gXqZUZvazQ%3D)

If you forgot your password, tap **Forgot password?** and follow the prompts to reset it.

## Complete required prompts

The first time you open the updated app, you may be asked to review consent acknowledgments or allow permissions.

**Note:** Location permissions may be required for clocking in or out, depending on your employer's settings.

## Use the Home screen

After signing in, the home screen displays the main actions available to you.
  1. Review each prompt carefully.
  2. Tap the available option to accept, continue, or allow access.
  3. If location access is requested, choose the option required by your employer.
  - Use the home screen to access daily tasks, such as clocking in, viewing your timesheet, checking your schedule, or requesting time off.
  - Only the options available to your account and employer settings are displayed.

![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image-OSS4BX41.png?sv=2026-02-06&spr=https&st=2026-11-01T11%3A45%3A59Z&se=2026-11-01T12%3A45%3A59Z&sr=c&sp=r&sig=24Ix%2FvtIsmPbSwZCL9ghKdwldwD5mV2e8gXqZUZvazQ%3D)

## Troubleshooting

If you cannot access the new experience, try the following:
    - Confirm that you updated the app to the latest version.
    - Close and reopen the app.
    - Confirm that your username and password are correct.
    - Check your device permissions if location access is required.
    - Contact your manager or administrator if you still cannot sign in.