--- title: "Forgot or Reset Password" slug: "forgot-or-reset-password" updated: 2025-03-18T14:24:13Z published: 2025-03-18T14:24:13Z canonical: "help.workeasysoftware.com/forgot-or-reset-password" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.workeasysoftware.com/llms.txt > Use this file to discover all available pages before exploring further. # Forgot or Reset Password 1. Go to app.workeasysoftware.com and click **Forgot Password?**. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image(14).png?sv=2026-02-06&spr=https&st=2026-11-01T11%3A45%3A08Z&se=2026-11-01T12%3A45%3A08Z&sr=c&sp=r&sig=ahQM0uzU%2Fd%2Fvhv7gvt9SxoEmxGGOf%2B3dAfY5CRd5S%2Bg%3D) 2. Enter your email and click **Reset Password** to generate a reset password email. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image(15).png?sv=2026-02-06&spr=https&st=2026-11-01T11%3A45%3A08Z&se=2026-11-01T12%3A45%3A08Z&sr=c&sp=r&sig=ahQM0uzU%2Fd%2Fvhv7gvt9SxoEmxGGOf%2B3dAfY5CRd5S%2Bg%3D) 3. Check your email and click **Change Password**. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image(16).png?sv=2026-02-06&spr=https&st=2026-11-01T11%3A45%3A08Z&se=2026-11-01T12%3A45%3A08Z&sr=c&sp=r&sig=ahQM0uzU%2Fd%2Fvhv7gvt9SxoEmxGGOf%2B3dAfY5CRd5S%2Bg%3D) 4. Follow the password guidelines and enter the same characters for both the **Password** and **Confirm Password** fields. > If you have questions, please call us at (888) 783-1493, email [support@workeasysoftware.com](mailto:support@workeasysoftware.com), or [submit a ticket](https://www.workeasysoftware.com/resources/submit-a-ticket).