--- title: "Enroll an Employee for Palm Recognition (Xenio P3000 Only)" slug: "enroll-an-employee-for-palm-recognition" description: "Learn how to enroll employees for palm recognition with WorkEasy, giving them a quick, convenient way to clock in and out." updated: 2026-09-25T15:38:56Z published: 2026-09-25T15:38:56Z canonical: "help.workeasysoftware.com/enroll-an-employee-for-palm-recognition" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.workeasysoftware.com/llms.txt > Use this file to discover all available pages before exploring further. # Enroll an Employee for Palm Recognition (Xenio P3000 Only) *Steps may vary slightly depending on the device model. The process remains the same.* ### Steps 1. Tap the menu icon (☰) on the device. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image-NAC23M9J.png?sv=2026-02-06&spr=https&st=2026-11-01T14%3A20%3A52Z&se=2026-11-01T15%3A20%3A52Z&sr=c&sp=r&sig=IMIkIkqD4ZLK%2FjaYWNE9%2Ff59hkAT3g48y5Lk46bGNSo%3D) 2. Choose an authentication method to verify that you are the device’s administrator. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/Screenshot_20260923_084607.png?sv=2026-02-06&spr=https&st=2026-11-01T14%3A20%3A52Z&se=2026-11-01T15%3A20%3A52Z&sr=c&sp=r&sig=IMIkIkqD4ZLK%2FjaYWNE9%2Ff59hkAT3g48y5Lk46bGNSo%3D) > [!WARNING] > Super admin System Users must use the physical key to access the menu. 1. Tap **Users** from the menu. 2. Tap the name of the employee you want to enroll. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image-OO9I9M3A.png?sv=2026-02-06&spr=https&st=2026-11-01T14%3A20%3A52Z&se=2026-11-01T15%3A20%3A52Z&sr=c&sp=r&sig=IMIkIkqD4ZLK%2FjaYWNE9%2Ff59hkAT3g48y5Lk46bGNSo%3D) 3. Tap **Palm**. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image-96DXHIA1.png?sv=2026-02-06&spr=https&st=2026-11-01T14%3A20%3A52Z&se=2026-11-01T15%3A20%3A52Z&sr=c&sp=r&sig=IMIkIkqD4ZLK%2FjaYWNE9%2Ff59hkAT3g48y5Lk46bGNSo%3D) 4. Tap **Enroll** to begin enrollment. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image-B3Y0V3TR.png?sv=2026-02-06&spr=https&st=2026-11-01T14%3A20%3A52Z&se=2026-11-01T15%3A20%3A52Z&sr=c&sp=r&sig=IMIkIkqD4ZLK%2FjaYWNE9%2Ff59hkAT3g48y5Lk46bGNSo%3D) 5. Ask the employee to hold their palm in front of the camera and keep it still while the device takes a picture. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image-XO0V565N.png?sv=2026-02-06&spr=https&st=2026-11-01T14%3A20%3A52Z&se=2026-11-01T15%3A20%3A52Z&sr=c&sp=r&sig=IMIkIkqD4ZLK%2FjaYWNE9%2Ff59hkAT3g48y5Lk46bGNSo%3D) 6. If the image needs to be retaken, tap **Re-Enroll**, then tap **Yes**. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image-VIGIV3RL.png?sv=2026-02-06&spr=https&st=2026-11-01T14%3A20%3A52Z&se=2026-11-01T15%3A20%3A52Z&sr=c&sp=r&sig=IMIkIkqD4ZLK%2FjaYWNE9%2Ff59hkAT3g48y5Lk46bGNSo%3D) ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image-2ELAW4YW.png?sv=2026-02-06&spr=https&st=2026-11-01T14%3A20%3A52Z&se=2026-11-01T15%3A20%3A52Z&sr=c&sp=r&sig=IMIkIkqD4ZLK%2FjaYWNE9%2Ff59hkAT3g48y5Lk46bGNSo%3D) 7. A confirmation displays. The employee can now clock in using palm recognition. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/Screenshot_20260923_085106.png?sv=2026-02-06&spr=https&st=2026-11-01T14%3A20%3A52Z&se=2026-11-01T15%3A20%3A52Z&sr=c&sp=r&sig=IMIkIkqD4ZLK%2FjaYWNE9%2Ff59hkAT3g48y5Lk46bGNSo%3D) --- ### Enrollment Tips - Keep the palm fully visible to the camera. - Keep the hand still while the device takes the picture. Once the image preview appears, palm recognition enrollment is complete. The employee can now clock in using palm recognition. > [!NOTE] > **Questions?** Call (888) 783-1493, email [support@workeasysoftware.com](mailto:support@workeasysoftware.com), or [submit a ticket](https://www.workeasysoftware.com/resources/submit-a-ticket).