---
title: "Swap and drop shifts (Employees)"
slug: "employee-swap-and-drop"
description: "Learn how to request, approve, or deny shift swaps in the mobile app, ensuring accurate schedules and smooth exchanges with eligible coworkers."
tags: ["Employee Scheduling", "Shift Exchange", "Shift Swap"]
updated: 2026-06-30T13:56:25Z
published: 2026-06-30T13:56:25Z
canonical: "help.workeasysoftware.com/employee-swap-and-drop"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.workeasysoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Swap and drop shifts (Employees)

This article explains how to request, approve, or deny a shift swap in the mobile app. Shift swapping allows employees to exchange scheduled shifts with eligible coworkers while keeping schedules accurate and fully auditable.

The process supports two scenarios:

- Donating or giving away a shift to an employee who is not scheduled that day.
- Exchanging shifts with another employee who already has a scheduled shift.

## Before You Begin

The following prerequisites must be met before employees can swap shifts:

- Shift Swap and Drop rules are configured and enabled at the company, group, or employee level.
- Required workflows for shift swap approvals are active.
- Employees meet the eligibility rules defined in the configuration.

For setup instructions, see [Configure and Manage Shift Swap and Drop](/main/docs/configure-shift-swap-and-drop-admins-managers).

## Request a Shift Swap

To request a shift swap:

1. Go to **My Portal > Schedules > My Schedules** and select the shift you want to swap.
2. Select one of the following options:

- **Donate or Giveaway** — Displays employees who do not have a scheduled shift on the same day. This option opens the **Employees** tab.
- **Exchange Shifts** — Displays employees who already have a scheduled shift that can be exchanged. This option opens the **Schedules** tab.

1. Select the employee you want to swap with.
2. Review the shift details.
3. Submit the request.

The selected employee receives a notification that a shift swap request requires action.

## Approve or Deny a Shift Swap

To approve or deny a shift swap request:

1. Open the shift swap notification.
2. Review the shift details, including the date, time, and location.
3. Select one of the following actions:

- **Approve** — Completes the shift swap.
- **Deny** — Rejects the request and leaves schedules unchanged.

## After the Request Is Approved

When a shift swap request is approved:

- The original shift is removed from the requesting employee's schedule.
- The new shift is assigned to the appropriate employee.
- Both employees receive notifications confirming the schedule change.

## Important Information

- Approval requirements depend on the configured workflow and may include employee approval, manager approval, or both.
- Only eligible employees appear in the Employees or Schedules selection lists.
- Approved changes are reflected immediately in employee schedules and the Scheduler.