--- title: "Connect Your Time Clock Device to the Internet" slug: "connecting-your-time-clock-device-to-the-internet" description: "Ensure accurate employee time tracking by connecting your time clock to the internet and cloud. Follow our guide for seamless setup and troubleshooting." tags: ["Cloud Integration", "Internet Connection", "Time Clock"] updated: 2026-09-15T15:50:01Z published: 2026-09-15T15:50:01Z canonical: "help.workeasysoftware.com/connecting-your-time-clock-device-to-the-internet" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.workeasysoftware.com/llms.txt > Use this file to discover all available pages before exploring further. # Connect Your Time Clock Device to the Internet To ensure accurate tracking of employee time, your time clock device must be connected to both the internet and the cloud. Devices that are offline will store punches indefinitely and automatically upload them once reconnected. After upload, punches remain stored on the device for seven days before being removed. This guide will help you determine your device’s current connection status and walk you through connecting to the internet and the cloud, if needed. --- ### Understanding the Connection Indicators In the top right corner of the device’s home screen, you’ll see two icons: - **Internet**: Shows the status of your Wi-Fi or Ethernet connection. - **Cloud**: Indicates if the device is connected to WorkEasy software. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image-OU2UXXSM.png?sv=2026-02-06&spr=https&st=2026-11-01T11%3A46%3A12Z&se=2026-11-01T12%3A46%3A12Z&sr=c&sp=r&sig=khOsKyUVu22RMNUM41em%2FqKVNdS7fhlug%2FsAQtSqqtA%3D) **Which indicators are currently displayed on your time clock?** - Internet only - Internet and Cloud - Neither --- ### Step 1: Connect to the Internet (Wi-Fi or Ethernet) **Administrator clocking permissions are required** to access internet settings. #### Wi-Fi Connection 1. Tap ☰ to open the menu. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image-B593QVPO.png?sv=2026-02-06&spr=https&st=2026-11-01T11%3A46%3A12Z&se=2026-11-01T12%3A46%3A12Z&sr=c&sp=r&sig=khOsKyUVu22RMNUM41em%2FqKVNdS7fhlug%2FsAQtSqqtA%3D) 2. Authenticate as an administrator. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image-KWL9RSPU.png?sv=2026-02-06&spr=https&st=2026-11-01T11%3A46%3A12Z&se=2026-11-01T12%3A46%3A12Z&sr=c&sp=r&sig=khOsKyUVu22RMNUM41em%2FqKVNdS7fhlug%2FsAQtSqqtA%3D) 3. Tap **Connections.** ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image-LCY9I9PI.png?sv=2026-02-06&spr=https&st=2026-11-01T11%3A46%3A12Z&se=2026-11-01T12%3A46%3A12Z&sr=c&sp=r&sig=khOsKyUVu22RMNUM41em%2FqKVNdS7fhlug%2FsAQtSqqtA%3D) 4. Tap **Wi-Fi**. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image-4BEGYQPP.png?sv=2026-02-06&spr=https&st=2026-11-01T11%3A46%3A12Z&se=2026-11-01T12%3A46%3A12Z&sr=c&sp=r&sig=khOsKyUVu22RMNUM41em%2FqKVNdS7fhlug%2FsAQtSqqtA%3D) 5. Choose your primary network, enter the password, and tap **Connect**. 6. The Wi-Fi network you’ve selected will show **Connected**. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image(38).png?sv=2026-02-06&spr=https&st=2026-11-01T11%3A46%3A12Z&se=2026-11-01T12%3A46%3A12Z&sr=c&sp=r&sig=khOsKyUVu22RMNUM41em%2FqKVNdS7fhlug%2FsAQtSqqtA%3D) **Tips:** - The F1000 does **not** support 5 GHz Wi-Fi. - Contact your IT team if you're unsure which network to choose. - If the status says “Connecting” for too long, re-enter the password. #### Ethernet Connection 1. Tap ☰ to open the menu. 2. Authenticate as an administrator. 3. Select **Connections** > **Ethernet**. 4. Plug an Ethernet cable into the port next to the power adapter. 5. Confirm that a valid IP address is displayed. **If no IP address is shown (0.0.0.0):** - Check both ends of the Ethernet cable or try a new one. - On the **Connection Type** screen, select **Wi-Fi** and turn Wi-Fi **Off**. --- ### Step 2: Connect to the Cloud 1. Tap ☰ to open the menu. 2. Authenticate as an administrator. 3. Select **Connections** > **Cloud**. 4. Enter the following values: - **Cloud Host**: `devices.easyworkforce.net` - **Cloud Port**: `8883` (try `443` if 8883 doesn’t work) #### Still not connecting? - **Restart the device** by unplugging and re-plugging the power cable. - **Check firewall settings** and make exceptions for ports 8883 and 443. - **Try a mobile hotspot** to rule out network security issues. --- ### Step 3: Confirm Successful Connection When both indicators display ✓, your time clock is fully connected. You can double-check via the web app: 1. Log in to [app.workeasysoftware.com](https://app.workeasysoftware.com) as an administrator. 2. On the left navigation, tap **Time and Attendance** > **Time Clocks**. 3. Check the status icon: - ![](https://7523197.fs1.hubspotusercontent-na1.net/hubfs/7523197/image-png-May-10-2021-02-18-53-15-PM-png.png) Connected - ![](https://7523197.fs1.hubspotusercontent-na1.net/hubfs/7523197/image-png-May-10-2021-02-57-08-86-PM-png.png) Disconnected - ![](https://7523197.fs1.hubspotusercontent-na1.net/hubfs/7523197/image-png-May-10-2021-02-57-56-91-PM-png.png) Refresh the status