---
title: "Configure Scheduling Alerts"
slug: "configure-scheduling-alerts"
description: "Configure alerts for scheduling events like unfilled shifts and staffing metrics to ensure effective shift coverage and proactive adjustments."
tags: ["Scheduling Alerts", "Shift Coverage", "Staffing Metrics"]
updated: 2025-05-22T16:48:59Z
published: 2025-05-22T16:48:59Z
canonical: "help.workeasysoftware.com/configure-scheduling-alerts"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.workeasysoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure Scheduling Alerts

You can configure alerts to notify users about scheduling-related events, such as unfilled shifts or unmet staffing criteria. This helps ensure shift coverage and proactive scheduling adjustments.

1. Go to **Global Settings > Scheduling > Alerts**, then click **Add** to create a new alert. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image(217).png?sv=2026-02-06&spr=https&st=2026-11-01T15%3A43%3A37Z&se=2026-11-01T16%3A43%3A37Z&sr=c&sp=r&sig=%2FCpc8pGNS2Q8pmGdkQQtfJI0GoZj6guRnl267c9LwNE%3D)
2. Select whether the alert is for a **Manager** or an **Employee**. Most alerts are manager-facing and pertain to open shifts and staffing metrics.
3. Select the **Alert** type. Click the dropdown to view available alert types. Options include:
  1. Open shift filled/unfilled
  2. Critical open shift filled/unfilled
  3. Staffing filled/unfilled
  4. Publish required
  5. Criteria guarantee
4. You can choose between detailed or summarized views depending on the needed information. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image(207).png?sv=2026-02-06&spr=https&st=2026-11-01T15%3A43%3A37Z&se=2026-11-01T16%3A43%3A37Z&sr=c&sp=r&sig=%2FCpc8pGNS2Q8pmGdkQQtfJI0GoZj6guRnl267c9LwNE%3D)
5. Name and enable the alert. Give your alert a descriptive name and set it to **Enabled Yes** or **No**. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image(208).png?sv=2026-02-06&spr=https&st=2026-11-01T15%3A43%3A37Z&se=2026-11-01T16%3A43%3A37Z&sr=c&sp=r&sig=%2FCpc8pGNS2Q8pmGdkQQtfJI0GoZj6guRnl267c9LwNE%3D)
6. Assign to a **Plan** by choosing the Schedule **Plan** to which this alert applies. Each alert must be tied to a **Company Schedule** or a **New Schedule**. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image(209).png?sv=2026-02-06&spr=https&st=2026-11-01T15%3A43%3A37Z&se=2026-11-01T16%3A43%3A37Z&sr=c&sp=r&sig=%2FCpc8pGNS2Q8pmGdkQQtfJI0GoZj6guRnl267c9LwNE%3D)
7. If applicable, click the **Alert parameters** cog wheel to configure specifics. Make your selections, and click **OK**. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image(210).png?sv=2026-02-06&spr=https&st=2026-11-01T15%3A43%3A37Z&se=2026-11-01T16%3A43%3A37Z&sr=c&sp=r&sig=%2FCpc8pGNS2Q8pmGdkQQtfJI0GoZj6guRnl267c9LwNE%3D)
8. Choose **Recurrency type** and **Time Zone**. Decide how often the alert should run: ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image(215).png?sv=2026-02-06&spr=https&st=2026-11-01T15%3A43%3A37Z&se=2026-11-01T16%3A43%3A37Z&sr=c&sp=r&sig=%2FCpc8pGNS2Q8pmGdkQQtfJI0GoZj6guRnl267c9LwNE%3D)
  1. **Daily**
  2. **Weekly**
  3. **Monthly***
  4. **Advanced***
9. Click **Save** to activate the alert.

***Monthly**: Use this option to trigger alerts on specific days of the month.

1. Choose the day(s) of the month you want the alert to trigger (e.g., 21).
2. Set the time for the alert (e.g., 1:00 A.M.).
3. Specify **How far ahead** to look and a **Time range** for evaluation.
4. Select your **Time Zone**. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image(212).png?sv=2026-02-06&spr=https&st=2026-11-01T15%3A43%3A37Z&se=2026-11-01T16%3A43%3A37Z&sr=c&sp=r&sig=%2FCpc8pGNS2Q8pmGdkQQtfJI0GoZj6guRnl267c9LwNE%3D)

***Advanced > Recurrency Months**: Customize recurrence across multiple or specific months in the year.

***Advanced > Recurrency Days**: Choose specific days, weekdays, or a combination of day rules for alert delivery. ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image(213).png?sv=2026-02-06&spr=https&st=2026-11-01T15%3A43%3A37Z&se=2026-11-01T16%3A43%3A37Z&sr=c&sp=r&sig=%2FCpc8pGNS2Q8pmGdkQQtfJI0GoZj6guRnl267c9LwNE%3D) ![](https://cdn.us.document360.io/88d7ebef-752e-45d9-95e1-ee13bd7279c5/Images/Documentation/image(214).png?sv=2026-02-06&spr=https&st=2026-11-01T15%3A43%3A37Z&se=2026-11-01T16%3A43%3A37Z&sr=c&sp=r&sig=%2FCpc8pGNS2Q8pmGdkQQtfJI0GoZj6guRnl267c9LwNE%3D) If you’re unsure which alert types to enable or how they impact your team, contact your WorkEasy administrator.

> **You're all set!** 😊👍
> 
> If you have questions, please call us at (888) 783-1493, email [**support@workeasysoftware.com**](mailto:support@workeasysoftware.com), or [**submit a ticket**](https://www.workeasysoftware.com/resources/submit-a-ticket)